Welcome to the Tunas Mina Lestari website www.tunasinalestari.com. We deeply respect your privacy and are committed to protecting the personal data you share with us.
This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website or use our services. By accessing and using the Tunas Mina Lestari website, you agree to the data collection and use practices described in this policy.
1. Information We Collect
We may collect several different types of information from and about users of our website, including:
- Personal Information: Data that can be used to directly identify you. This may include your name, email address, phone number, postal address, or other information you voluntarily provide when filling out contact forms, subscribing to our newsletter, or conducting transactions.
- Usage Data (Log Data): Information on how the website is accessed and used. This data may include your Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies, beacons, and similar tracking technologies to track activity on our website and hold certain information to improve your user experience.
2. How We Use Your Information
Tunas Mina Lestari uses the collected data for various purposes, including:
- To provide, operate, and maintain our website and services.
- To process your transactions or requests.
- To communicate with you, including responding to inquiries, comments, or complaints (Customer Service).
- To send you updates, promotional materials, or other information relevant to Tunas Mina Lestari (you can opt out at any time).
- To analyze website usage to improve the design, content, and functionality of our platform.
- To prevent, detect, and address technical issues or fraudulent activities.
3. Sharing Your Information
We will not sell, rent, or trade your personal information to third parties. We may only share your personal data in the following situations:
- Service Providers: We may employ third-party companies and individuals (such as hosting services, web analytics, or email marketing services) to facilitate our website. They have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Compliance: We may disclose your personal information if required to do so by law, court order, or a request from competent government authorities.
- Protection of Rights: To protect and defend the rights, property, or safety of Tunas Mina Lestari, our users, or the public.
4. Data Security
The security of your data is important to us. We implement reasonable, industry-standard technical and organizational security measures (such as SSL encryption) to protect your personal data from unauthorized access, use, alteration, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Data Retention
We will only retain your personal information for as long as necessary for the purposes set out in this Privacy Policy, or as long as required by applicable laws in the Republic of Indonesia.
6. Your Rights
In accordance with applicable data protection laws (including Indonesia’s Personal Data Protection Law), you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of your personal data that we hold.
- Right to Rectification: You have the right to request that we correct inaccurate data or complete incomplete data.
- Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data under certain conditions.
- Right to Withdraw Consent: If data processing is based on your consent, you have the right to withdraw it at any time.
To exercise these rights, please contact us using the information provided at the bottom of this document.
7. Links to Other Sites
Our website may contain links to third-party sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions, suggestions, or complaints about this Privacy Policy or Tunas Mina Lestari’s data handling practices, please contact us at:
- Email: info@tunasminalestari.com
- Phone Number: 0821.8226.9552
- Office Address: Jl Raya Pacet KM 2 Cipaku, Pakutandang, Ciparay, Kabupaten Bandung, Jawa Barat